Adding a Payment Method
To add a new payment method, click on Account → Payment Methods → Add a payment method. When adding a new bank account, you can choose "instant verification" via credential log in, or you can choose manual verification via microdeposits (though this can take a few days).
Changing a Payment Method
We will always ask you what payment method you would like to use when reserving a new space, but you can change your default payment method in the app by clicking Account → Payment Methods.
Updating a Payment Method
Card number or expiration date changing? You can update that by clicking on Account → Payment Methods then tapping on the payment method in question.
Reservation-Specific Payments
You can pay for different reservations using different payment methods. Want to use your bank account for long-term payments, but your credit card for short-term spots? No problem! Here's how to change the payment method you use for existing reservations in the app:
Whenever you make a new reservation, we will ask you to designate the payment method you would like to use.
Supported Payment Methods
Parkade supports payments via credit/debit card, Apple & Google Pay, and, in the app, bank account (also called ACH).
Payment information is stored with Stripe, and never on Parkade's side. Stripe is trusted by major corporations world wide with financial information, and your data is securely stored on US-based servers. You can read more about Stripe's security policies here: https://docs.stripe.com/security.
Fees
Payments made by credit/debit card, or Apple/Google Pay will incur a 3% service fee. To avoid this fee, you can use ACH in the app!