Better parking at mixed-use buildings, with Parkade

December 6, 2020

TABLE OF CONTENTS

Not enough parking in your mixed-use building?

Mixed-use buildings are an excellent solution for urban development. They combine two or more uses like  residential, business hotel, entertainment, etc. all into one structure, and bring  benefits for the neighborhood, including:

  • Greater variety and density of building types;
  • Improved energy efficiency and sustainability;
  • Stronger neighborhood character;
  • Better integration with city services, like public transportation
  • Closer proximity between various types of buildings;

In order to reap all these benefits, a mixed-use building must meet the needs of its future occupants as well as its impact on its surroundings. Unfortunately, parking often becomes a poorly-planned afterthought. 

It doesn’t have to be that way. With the help of Parkade, developers can maximize parking usage at mixed-use buildings, build less parking and still ensure no one is left without parking when needed. 

Stop wasting empty parking spots at mixed-use buildings by enabling sharing across use types

Let’s imagine a mixed-use building that provides residential and office space. The developers built 100 spots for residents and perhaps 50 spots for the offices, thinking it will be enough. But, more often than not, such arrangements are not good enough because the majority of these spots end up sitting empty and unusable at one point or another.

When residents leave their apartments for work during the day, their spots sit empty. Workers in the building can’t use those parking spots since they are reserved for residents only. On the other hand, all those office parking spots sit empty at night, while residents have to struggle and search for parking away from their building. Not the best solution, right?

Fortunately, there is one strategy that can help residents of mixed-use buildings maximize the utilization of parking spots in their building: Parkade can help you unbundle all the spots and allow the all tenants to share the parking.

Solve all your parking issues at mixed-use buildings with Parkade

It's wasteful for commercial parking to sit empty at night and residential parking to go unused during business hours — while visitors struggle to park. Parkade is the missing key. The Parkade app has been designed, from the ground up, to suit the needs of mixed-use residential buildings perfectly.

With the help of Parkade, mixed-use buildings can centralize all types of parking in one place:

  • Spots assigned to/rented by residents: With Parkade, residents can share their assigned/rented/deeded parking spots when their car is not parked.
  • Spots assigned to/rented by commercial tenants: Commercial tenants can share their assigned/rented/deeded spots with others as soon as they leave for home.
  • Dedicated visitor spots: Make “Visitor parking” spots that are devoted only to short-term use, bookable for residents and their guests.
  • Unbundled parking: Unbundle your parking altogether, and lease it to tenants (commercial or residential or both) using Parkade.

Parkade’s innovative features that solve all parking issues

Parkade reimagines parking at mixed-use buildings. Using our mobile app, we automate the leasing of parking to all tenants and visitors, enable parking to be leased for any duration, and expand parking capacity by making it easy for those with parking to reshare an idle spot.

Here’s how Parkade can help maximize parking utilization in your building.

Parkade promotes sharing

Parkade's sweet spot is helping the employees who come to your building every day share parking with residents who live in the same complex. Set smart time limits on your retail parking, and you'll motivate residents and workers to utilize each other's assigned parking.

Easy and instant parking booking

Mixed-use buildings often have different parking spots; some are dedicated to residents, some to commercial tenants, and others to visitors. The problem with that approach spots is that parking availability is unpredictable. 

Parkade changes that by allowing anyone to manage a calendar of available dates and times the spot is available. Tenants can book those times instantly, at any hour.

Payments + payouts are built-in

With Parkade, accounting headaches will become a thing of the past and payments are easily. 

Parkade charges rentals straight to a credit card. Building management can transfer the money to their bank account or debit card. It doesn’t get easier than that.

Smart leasing

Managing parking is a difficult task. 

Stop wasting your team’s time, and let Parkade do all the work instead. We'll ensure leases never overlap in the same spot, and we'll automatically notify renters at the start and end of their reservation. Also, your team can use Parkade to monitor membership, ban bad actors and view all past, current and future reservations.

Unbundle the right way with Parkade

Most mixed-use buildings either assign parking to residents or offer unbundled parking. In either scenario, Parkade can level up your building and also help increase the building’s revenue.

Your building can use Parkade to let tenants who aren't using their assigned parking to rent it to another resident or you can use Parkade to handle your monthly parking rentals.

Using Parkade offers many benefits to the buildings but the community as well. This easy-to-use app is a great way to allocate parking more efficiently and boost the building’s revenue as well. 

Parkade doesn't charge setup or monthly fees. Buildings can use Parkade to rent their excess (unbundled) parking and take a slice of tenant-to-tenant sharing.

And, the best part is that you can ensure security with Parkade. The app is just like a Facebook group. You get to choose who is in the group and who rents parking. This way, you can restrict parking access only to residents and workers, and perhaps trusted visitors as well.

Getting your building on Parkade is as simple as creating an account, typing your building's address and then inviting your fellow residents so that they can join the fun. In case you have any questions, don’t hesitate to contact us. We’ll make sure to answer all your questions in a timely manner and help you get started.


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BlogParking Management Software ROI

Investigating the ROI of parking management software

With parking being one of the largest drivers of ancillary revenue at multi-family properties, it's imperative to get it right. But just how much return can you expect from parking management software? Read on to find out.

Published: August 7, 2024
Hannah Michelle Lambert
Content Writer
Boosting ancillary revenue is often a major focus for property managers and owners alike.

Especially given that the baseline forecast for rent growth is slightly lower this year than average (2.5% versus 2.9%), properties are increasingly looking for ways to raise their bottom line without compromising the quality of living for their residents. 

One often overlooked but significant opportunity lies in parking. If managed well, it’s a potential treasure trove for additional revenue. But that’s only if it’s done well. 

Parking tends to be one of the biggest thorns in the side of a property manager. Because traditional systems — like spreadsheets and rentable items — are not built to handle tenant parking efficiently, teams aren't able to reap the full benefits parking has to offer as an ancillary revenue source. As soon as a team makes the decision to invest in a proper parking management system, the benefits often more than pay for themselves.

In this guide, we will explore those benefits, touching on both the financial and operational upside of a solid parking management strategy.

We’ve combed the data from all of our clients to identify the exact numbers to prove that there truly is ROI in parking management systems like Parkade. 

Understanding parking management

Before we dive into the numbers, let’s first establish a baseline of what exactly parking management entails. As any property manager will tell you, it involves much more than just hanging a tag on a resident’s car and calling it a day.

The key components of a parking management system are:

  • A system of record to track parking assignments, lease lengths, vehicle details, and parking prices, ideally integrated with your PMS.
  • An enforcement strategy that ensures parking rules are clear and establishes consequences (typically fines or towing) when someone breaks them.
  • A method to pay for parking, whether it’s bundled in with rent (which we don’t recommend) or paid for in a separate system.
  • A self-serve system for residents and guests to book long or short-term parking. 
  • If there is a gate on the property, provisioning and deprovisioning of gate entry should also be considered in the parking management strategy. 

The old-school way of addressing these needs isn’t cutting it anymore. Many properties are still using manual processes, like an Excel spreadsheet, rentable items, or even a physical piece of paper to keep track of their parking. 

And far too often, properties are relying too heavily on staff members to handle parking matters that take up a significant amount of time, like enforcement or guest parking.

Moreover, there’s one point that just can’t be ignored: If you’re still using old-school parking management systems like spreadsheets and rentable items, you’re leaving money on the table. 

So the parking management we’re discussing here that delivers positive ROI is a technology-led solution that automates all aspects of parking operations, improves resident experience, and unlocks new revenue streams.

Setting the stage: Residents value good parking

Delivering on resident expectations should be a main priority for any multifamily property, and parking is one area of the resident experience that is especially critical to consider here. 

65% of property managers cite parking as a top concern among residents. Whether it’s for existing residents or prospective residents, providing a simple, reliable, and flexible parking solution has a direct impact on the success of your property. 

Part of this is due to reputation. Properties have reported a 44% increase in their reputation scores after fixing their parking problems. And this boost in a reputation score can trickle into several different areas, boosting not only the number of new residents, but also leading to more renewals from existing residents.

But we know you want the hard dollar amounts, so let’s talk more about some real-world outcomes that Parkade's parking management software delivers. 

So, what do the numbers say about the ROI of parking management software?

Long-term net parking revenue for stabilized buildings

Once properties implement a system to help them optimize pricing and management of long-term parking, they see immediate gains in their long-term parking revenue. The average 6-month increase in net long-term parking revenue for the cohort of 7 properties we sampled was 24%, translating into thousands of extra dollars. 

Long-term net parking revenue for lease-ups

Better parking management also empowers properties to far outperform their projected revenue from long-term parking when they’re in the lease-up phase. 

On average, properties from the cohort we sampled estimated that they would bring in $15,925 on average from long-term parking revenue per month. But thanks to Parkade helping them optimize their parking strategy, better enforce their parking rules, and keep a better record of who is parking where, the average revenue from long-term parking was $23,450 on average, which is a 47.3% increase from the estimates in their pro forma. 

Total net parking revenue for stabilized buildings

For buildings that are already at full occupancy, the average increase in parking revenue sits at 31% once they implement Parkade’s parking management solution. 

Revenue metrics for lease-ups

The best time to implement new parking management systems is at the inception of the building. Getting parking right from the beginning ensures that you are maximizing total parking revenue from day one, as well as establishing a positive reputation around parking. Many properties underestimate the revenue from long-term parking and may often leave out potential short-term parking revenue altogether. 

When a few properties we worked with during this phase were estimating parking revenue at the start of their lease-up, they estimated around $35,000 on average. But the results, since they decided to go with Parkade right from the start, blew those numbers out of the water. In reality, they were able to bring in closer to $58,000 on average, which is a 66% increase from the estimates.

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Short-term parking: An opportunity

The boost in revenue continues to be apparent when you zoom out to look at short-term parking, too. Short-term guest parking can be one of the most underutilized revenue streams, and represents a huge opportunity for multi-family properties to tap into. However, it's historically been very difficult or impossible for properties to see this revenue without parking management software that automates the process.

Especially in popular areas, like city centers or near shopping malls and sporting arenas, there’s often a high demand for short-term parking. When properties put a system in place to monetize this guest parking, they can unlock hundreds or even thousands of extra dollars per month. 

Automating guest parking

Without a good system in place to manage parking, many properties often leave guest parking as a free-for-all (meaning they don’t make money from it), or if they do attempt to monetize guest parking, it turns into a massive beast to handle. 

Erica, a property manager at Thrive Properties, told us about her pre-Parkade experience with guest parking, preventing them from delivering on a key resident need: “There was no world where we were doing short-term parking by the hour or even by the day because there was just no way to manage that.”

If you have a complicated or inconvenient system for guests to reserve parking, especially one where they have to walk into the office during office hours, guests are often more likely to try to get away with not paying for parking. (And if you don’t have a great system to enforce parking, they may very well get away with it).

With the right parking system, you’re able to give guests a flexible, 24/7 solution, removing any previous barriers that may have caused them to break the rules out of convenience. 
Maximizing guest parking availability

Another way that manual parking management may stand in the way of effectively monetizing guest parking is the inability to accurately track how many spots you have available for guests to reserve in the first place. 

Taylor, the property manager at Strata and Venue, shared her experience of desperately needing more guest parking and discovering they had a full 50 more open spots than they thought. 

“We actually had way more spots that we could have used for guest parking, but we didn’t know that because of the way we were using our parking system. Not to mention, we wouldn’t have the system to leverage them without a Parkade.”

When your parking management system gives you an accurate, real-time view of available spots, you can leverage guest parking to its full capacity.

Utilizing idle parking spots

A reliable parking-management system also allows you to make the most use of every single spot available. With technology that uses smart inventory management, properties can release idle or unassigned parking spots into the system for short-term use. So spots that would have otherwise been sitting empty between leases can suddenly be leveraged as an extra revenue-generating spot in the meantime. 

Net revenue for short-term guest parking

When properties have a great system to implement paid guest parking, without putting too much strain on their staff, they immediately see a boost in revenue.

They’re able to turn an operation that was perhaps bringing in no money — or some revenue, perhaps at the expense of staff time —  into a significant revenue source with little-to-no staff involvement. 

On average, Parkade customers experience a 303% increase in their guest parking revenue after Parkade fees. And there were some properties that saw almost a 400% increase.

Opex (operational expenses) savings

When handled manually, parking management can steal hours from on-site property management teams every week. Between fielding requests or complaints from residents, tracking down parking records, walking the lot to enforce rules, handling guest parking, and manually inputting rentable items, parking can quickly balloon into one of the most time-consuming tasks for staff.

Parking management software can automate away a lot of the most tedious aspects. For example, Parkade gives residents self-service access to reserve and pay for parking (while allowing for any rule sets the property wants to enforce), provides hands-off enforcement support, and even automates gate access via the app so that teams don’t have to worry about distributing or replacing clickers. 

Properties have seen that the time teams no longer spend on parking leads to a direct decrease in operational expenses. As a result, they can redistribute those team members' time to more meaningful tasks.

On average, we’ve seen properties decrease their operational expenses by $60,000-$100,000 from savings on parking operations alone. This means that they were able to save what’s equal to a full-time employee’s salary. 

Annual NOI improvement

All of the revenue metrics mentioned up until this point have been after Parkade's fees. 

When you roll everything up together — both the increase in revenue (after fees) and the opex savings — investing in parking management software has an incredibly positive impact on annual Net Operating Income (NOI).

Whether teams are looking to calculate their property value, secure financing, make operational decisions, or pitch to investors, NOI is one of the most critical numbers to boost. 

By coming at NOI from both sides, in terms of opex savings and revenue generation, parking management technology is extremely low-hanging fruit when it comes to boosting NOI. 

At the Parkade properties we surveyed, teams saw anywhere from a $66,000 to $126,000 improvement to their net operating income from parking alone. 

While parking may not seem like it deserves to be the biggest priority for many properties, the numbers tell a different story. By investing in a proper parking solution, properties are able to significantly improve upon all of their business goals, whether it’s boosting revenue, streamlining operations, improving resident experience, or all of the above. 

About Parkade

Parkade is the #1 parking management software for multi-family buildings. With our resident-facing app and staff dashboard, parking runs itself. Your team will boost revenue, reduce time spent on parking, and improve experience for residents and guests, all without lifting a finger.

Explore our features below, built for communities just like yours.

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