Want to book a monthly parking spot in your building? Parkade has you covered.
When searching for parking and picking the desired duration, you can select "Open ended" — which avoid the need to pick an end date/time for your reservation. This is designed for monthly parkers, who don't have any precise end date in mind.
Using this option, you'll only see spots that have no conflicting reservations after your start time. Completing the booking will kick off a long-term, monthly reservation and you won't be billed for the first month until the reservation starts!
Payments
Short-term reservations on Parkade are billed at the time of booking, and owners are paid 48 hours after the reservation ends. For monthly bookings however, things work a bit differently.
Renters won't be billed until the reservation actually starts, at which point they'll be billed for the first month, and then monthly on the same day of each subsequent month. We'll release the funds to the spot host 48 hours after the end of each month.
For example, if on Jan 15 you book a monthly parking spot for $200 starting Feb 1, you will not be charged until Feb 1. On Feb 1, you'll be billed $200. On March 1, you'll again be billed $200, and successively on the first of every month until you or the host cancel the reservation.
Cancellations
Need to cancel? Renters can cancel monthly reservations at any time. Reservations that haven't started will just be canceled (since nothing was billed yet), and reservations that have started will ask renters to select a reservation end date — and we'll issue a prorated refund for unused time.
Spot owners can cancel ay any point before a monthly reservation starts. After it starts, though, they'll need to give at least 14 days of notice to ensure the renter has enough time to find alternate arrangements and/or return from travels.You can always email us at hello@parkade.com if you feel like special circumstances or extra help are required.
Additionally, this feature will kicks in for any reservations that DO have a fixed end date but are longer than 30 days. Those will be treated like monthly reservations — billed monthly, and cancelable with prorated refunds.
Credit/debit cards
Everyone who uses Parkade uses a credit or debit card to pay. This means, however, that at some point your card will expire.
In some instances, your bank will pass us the updated credit card information, so we'll be able to seamlessly continue billing you without any interruption. In cases where that's not possible, the renewal will fail if you don't remember to update your card information in Parkade.
When this happens, we'll notify you and give you a day or two to update Parkade with the new information. If you don't respond or update your card, the reservation will be canceled and you'll need to vacate the spot.
