New to Parkade? This is the article for you! 

We've assembled a guide on getting started with the Parkade app, for first-timers. This is a handy guide to browse if you've never used Parkade before, and your building has started to use the app.

Overview

Want to get a full overview of how Parkade works from Parkade's founder? Check out this walkthrough Parkade CEO gave for residents at one of our partner buildings in San Diego:

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Signing up

The sign-up process is easy. Generally, most tenants whose buildings start using Parkade will receive an invite link from their building (or from a resident) to start using the app.

Didn't get an invite? Just download the app, type in your building's address and then you may have to wait to be approved to use the app by the property management team.

Sharing your spot

During the sign up process, Parkade will ask you for some basic information about you (name, email, connection to building, etc).

If you want to share your parking spot with others — it's optional, but easy! — you'll need to add your spot to Parkade. You may be asked to add your spot during sign up, and if you're not, you can add it by going to the Host tab and tapping on "Spots", then "Add a spot".

When you add your spot, you'll be asked for the spot number, the price of your spot for if/when you make your spot available via the calendar and when your spot is available for others to book. Need to change this information later? It's easy:

More information on pricing options can be found here.

Making your spot available

For those sharing their spot, the calendar feature is key. You can make date/time ranges available for others to book your spot, and book it instantly. When using this feature, your spot MUST be vacant during these times, as people will be able to book with no notice, even in the middle of the night.

To read more about making your spot available, or adding blocks of unavailable times, read this help article.

Renting/borrowing a spot

Renting or borrowing (if it's free) a spot is super easy with Parkade. Just put in the dates and times you're looking for a spot (be conservative with this estimate), hit Find Parking and see what spots are available.

Then, book the one that works best for you (or just book whatever's cheapest). You'll be able to pay via credit card, debit card or Apple Pay (no additional fees).

Canceling

Cancelation rules, and who can cancel (and when) vary slightly depending on whether you've reserved a spot short term (less than 30 days) or long-term (more than 30 days).

Read our cancellation FAQ for the most up-to-date information.

Long-term rentals

Not sure how long you'll need a spot? That's fine! Long-term rentals are fully supported with the Parkade app. Parking is billed monthly, and cancel-able at any time.

Read more about how long-term, monthly parking works for parking hosts, or for renters.

Getting paid

Have you made your spot available for booking, received your first reservation and now you're wondering when you can get that money into your bank account? Generally, it's going to be 48 hours after the end of the reservation (or 48 hours after each month), but read this FAQ for more detailed information.