New to Parkade? This is the article for you!
We've assembled a guide on getting started with the Parkade app, for first-timers. This is a handy guide to browse if you've never used Parkade before, and your building has started to use the app.
The sign-up process is easy. Generally, most tenants whose buildings start using Parkade will receive an invite link from their building (or from a resident) to start using the app.
Didn't get an invite? Just download the app, type in your building's address and then you may have to wait to be approved to use the app by the property management team.
Sharing your spot
During the sign up process, Parkade will ask you for some basic information about you (name, email, connection to building, etc) and then the app will ask some basic information about your existing parking spot. Don't have a spot? You can skip this step. But if you do have a spot, you'll be asked for the spot number, the price of your spot for if/when you make your spot available via the calendar and when your spot is available for others to book.
Never use your spot? Parkade is perfect for you! Just indicate that you never use your spot, and we'll make your spot available for others to use, any time, indefinitely. Don't worry, you can always change your mind in the future, and you can always cancel any reservation that hasn't started yet before it starts, penalty free (more on that below).
More information on pricing options can be found here.
Making your spot available
For those sharing their spot, the calendar feature is key. You can make date/time ranges available for others to book your spot, and book it instantly. When using this feature, your spot MUST be vacant during these times, as people will be able to book with no notice, even in the middle of the night.
To read more about making your spot available, or adding blocks of unavailable times, read this help article.
Renting/borrowing a spot
Renting or borrowing (if it's free) a spot is super easy with Parkade. Just put in the dates and times you're looking for a spot (be conservative with this estimate), hit Find Parking and see what spots are available.
Then, book the one that works best for you (or just book whatever's cheapest). You'll be able to pay via credit card, debit card or Apple Pay (no additional fees).
Cancelation rules, and who can cancel (and when) vary slightly depending on whether you've reserved a spot short term (less than 30 days) or long-term (more than 30 days).
Read our cancellation FAQ for the most up-to-date information.
Not sure how long you'll need a spot? That's fine! Long-term rentals are fully supported with the Parkade app. Parking is billed monthly, and cancel-able at any time.
Have you made your spot available for booking, received your first reservation and now you're wondering when you can get that money into your bank account? Generally, it's going to be 48 hours after the end of the reservation (or 48 hours after each month), but read this FAQ for more detailed information.