How easier parking creates a greener world

December 7, 2020

TABLE OF CONTENTS

We created Parkade to make parking far easier than it is today, and to build a better, greener world. While these two goals may seem in contrast, we at Parkade are firm believers that they actually work hand-in-hand. 

Parking is the glue between land use and transportation, and the way we use parking deeply (and physically) affects the built world we create, and the transportation choices people make. In most cities, we’ve built far too many parking spaces and made most of them available only to a select few, resulting in poor utilization. Jackson Hole, Wy — set among the stunning Tetons — has a whopping 27 parking spaces per household. Twenty seven! New York City is the only city in the United States with less than one spot per household. 

We can, and must, do better. Parkade can make parking easier, while also creating a world with far fewer parking spots. That’s our mission, and here’s how it impacts the environment. 

Support government action on climate change

There's a reason that nearly all Americans own cars, don't pay to park and use their automobile for most trips: Government policies have long encouraged cheap automobile travel — and storage — at the expense of other modes. From government requirements that developers build too much parking to massive subsidies for road construction to most governments providing curb parking (and providing it for free), it should be no surprise that most people drive and most people don't pay to park.

However, across the country, and across the political spectrum, cities, states and the federal government are starting to change these policies. Reforms face heavy political headwinds, though, because reform often raises concerns about parking. Concerned citizens constantly ask "but where will people park?"

Parkade can solve this problem, helping to assure citizens around that the country that we have enough parking already. We can hasten policymakers’ move to eliminate the laws, and hopefully encourage even smarter rules, like:

  • Requiring residential buildings to let residents reshare vacant spots (many HOA convenants ban this)
  • Allow businesses to decide what to do with their curbside space (parking, on-street dining or green space?)
  • Requiring the unbundling of parking at apartments and offices

Less wasted asphalt

For the second half of the twentieth century and even until just a few years ago, nearly every city in the entire United States mandated a minimum amount of parking that real estate developers must provide when constructing apartments, offices, bowling alleys or really anything else (even funeral homes). 

This has created cities with far, far too much parking. As an example of the typical American downtown, check out the parking in downtown Jacksonville, FL: 

Downtown Jacksonville, FL — with parking highlighted in yellow.

Most parking — both in that image and across the country — is private, and unshared. When a building resident is gone, their spot sits empty. When an office shuts for the night, their lot goes empty, even if it’s across the street from a large apartment building. 

We’ve built nearly 2 billion parking spaces in the United States as a result of this strategy. With concrete responsible for 8 percent of the world’s emissions and transportation another 40%, these parking spots are one of the single-largest contributors to the world’s emissions. 

Instead of 2 billion parking spaces that are only occupied 12% of the time, Parkade can create a world with fewer parking spots, which are occupied much more often. We’re already making that happen at our partner buildings, which have seen drastic increases in parking utilization (and fewer empty spots) since launching Parkade. 

At scale, with higher parking utilization, we can enable the conversion of frequently empty to other uses, or — by working with real-estate developers — less parking to be built in the first place.

Denser, more walkable cities

Most American cities have a similar landscape. Vast swaths of parking, in front of most businesses. This has created a country dominated by parking, as is the case in this area of St. Louis today: 

Suburban St. Louis has massive amounts of parking, typical of many American cities.

Aside from the pure environmental damage caused by paving over grasslands, forests and wetlands to create parking, this has created a built world where buildings — even when near each other — are far easier to drive between than to walk. That produces huge increases in CO2 emissions, and makes our cities more dangerous to navigate.

Additionally, land used for parking is land that is not used for housing, offices, retail or parkland. By reducing the amount of parking needed for every building, Parkade can change the urban design of our built world, and make it far more likely for people to walk or bike than to drive. 

This reduction in needed parking per building will also help mollify concerns of neighbors. For too long, city policy and officials have bowed down to NIMBY complaints, allowing parking to be the hot item that blocks sustainable projects and programs – from new housing to bike lanes to housing to small mixed-use infill projects like this one in Oradell, NJ, where the city denied the permit due to “insufficient parking.” Denying these projects produces more car trips and more development in the car-heavy-but-neighbor-lite exurbs of our cities.   

We don’t want to see projects denied because of parking, like what happened in Oradell. We’ll help quicken the push from a world of NIMBYs to a world of YIMBYs, as we help buildings show that fewer spots can park more cars through Parkade.

Less parking = cheaper urban housing/offices

LA Times headline about affordable housing in California costing $1m/unit
In Solana Beach, Calif., neighbors' demands for more parking meant project costs topping $1m/unit.

As Parkade enables buildings to build less parking, we’ll create a world with reduced prices for urban housing and offices.

Urban areas, in general, tend to have higher prices per square foot for homes and offices because land is more expensive, but also because creating the required parking must be done underground or in vertical above-ground structures. That’s incredibly expensive, and can contribute to up to 25% of the cost of housing or offices. 

One study found the average renter in the United States pays $1,700/yr extra in rent for each parking space. In an LA Times investigation, the newspaper found that it cost almost $1m to build each affordable housing unit in a proposed development in Solana Beach, CA, with much of the cost attributed to parking construction.

Those prices are passed off to the eventual tenants, who must then pay much more for that space than if it were in a suburban or exurban area. Often, they pay more whether they own a car or not. That’s bad for the climate, because urban dwellers produce far fewer CO2 emissions per capita than suburban or exurban dwellers, and it reduces the incentive not to own a car — since the parking has already been built, and it's bundled with most rent anyway. 

Parkade can play a key role in reducing the amount of parking built at homes and offices, making the remaining spots better utilized, and drastically cutting the cost of construction. Those savings will be passed on tenants, encouraging more people to live a low-carbon lifestyle. 

Dynamically priced off-street parking

Cities across the United States have begun rolling out dynamic pricing of curb parking. Instead of charging the same rate across all of their parking meters, at all hours, they’ve been rolling out smarter meters that adjust pricing by location, time of day or for special events. 

San Francisco has been a leader in this effort with SF Park, and many cities have followed suit. It’s worked wonders, but no equivalent really exists for most off-street parking.

Commercial garages have, for ages, charged variable rates along the same lines. However, commercial garages represent only a tiny sliver of the total parking the United States. Most off-street parking — around two-thirds — lies in homes and offices, and is either given away to building tenants for free or leased out, but at static monthly rates. 

Parkade can change this dynamic, by making it easy for buildings to lease parking to their residents or workers, and adjust prices by the month, day of week or even hour of day. In tandem with policymakers, this could offer a path to cities to better manage parking demand and reduce vehicle trips. 

This can also better meet consumer needs, as consumers would prefer to have the option to pay for additional parking — even at higher rates — rather than run out of parking because static pricing doesn’t temper demand.  

No more “cruising for parking”

More than 25% of drivers waste more than 15 minutes each day just looking for a parking spot. In downtown areas, drivers “cruising for parking” can account for more than 30% of congestion.

Double-parked cars and truck block streets constantly in American cities.

Why does that happen? Because most drivers don’t know exactly where they’ll park at the end of their trip. 

Parkade solves that problem, as we help drivers reserve parking in advance at home and at work. Instead of cruising for parking, or hoping for the best in your unassigned parking lot at work, we make lots reservable. We even enable people with long-term parking to put their spots “back in the pool” when not using them. 

This makes parking reliable, and completely eliminates cruising, thereby reducing related emissions. 

Help companies reduce the percentage of auto commuters

The old Lyft HQ parking lot, now occupied by new companies that still charge for parking.

One of the largest contributing factors to Americans’ decision to drive to work is free parking at their place of work. 

As a Boston Globe investigation found,

“Company benefit policies often ignore a brutal truth about the psychology of the American commuter: Most people are hard-wired to prefer the autonomy of driving and won’t change without powerful financial and emotional incentives. And the siren call of free or discounted employee parking has become a major contributor to the region’s gridlock.”

Boston companies aren't alone in giving away their parking. Almost every American company that has on-site parking makes it available today for free, and first-come, first-serve. In part, they do this because they don’t see an easy alternative, and assume that assigning parking spaces would inherently mean some spots idle sometimes — reducing parking utilization.

Parkade was born out of our CEO’s efforts to try something different when he worked at Lyft HQ, where he rolled out paid, assigned, resharable parking for all employees. The change allowed the company to double in size and massively reduce the percentage of employees who drove to work during that same time. Those who wanted to drive could, but they had to pay — and pay into a pool of funds that was then paid out to non-drivers.

See how commute habits at Lyft changed between 2014 (free parking) and 2015 (paid, reserved parking).

It was incredibly effective at reducing driving, and we make it easy for other companies to do the same. Through more actively managing their parking lots, they can make parking reliable for those who need it, reshareable when not in use and nudge people to lower-emissions commute modes in the process. 

Parkade will make it easy for companies to offer reservable, resharable parking at offices, while also making it easy to charge for those spots — reducing demand to drive to work.

Massively expanded access to EV charging

Electric vehicles are key to reducing emissions, but limited access to charging is one of the biggest hurdles to expanding EV ownership. Most EV chargers are privately owned and not accessible by the public, or sometimes even by other residents in the same building.

The solution to this problem is not putting an EV charger in every single parking spot. That would cost more than a trillion dollars! The solution is  expanding access to EV chargers so that fewer chargers are private and only accessible to their spot owner. Parkade enables this, while also making it possible to reserve EV parking in advance, reducing range anxiety.

As an example, we've partnered with multiple condo buildings that have EV chargers in assigned, deeded parking spots. Previously, only the spot owner could access their parking spot, but now with Parkade's help, those parking spots are regularly shared wit hand reservable by all residents in their building. This has brought home charging access to hundreds of people who didn't have it before.

Parkade can play a key role in expanding EV charging access, especially at home and at work.

Summary

At the heart of everything we do and build at Parkade, is our undying committee to a better and more sustainable tomorrow. We’ll create a virtuous cycle that, as we scale, will reduce the need for asphalt. 

We’ll make parking easier, but in doing so, create the greener world we deserve.

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BlogParking Management Software ROI

Investigating the ROI of parking management software

With parking being one of the largest drivers of ancillary revenue at multi-family properties, it's imperative to get it right. But just how much return can you expect from parking management software? Read on to find out.

Published: August 7, 2024
Hannah Michelle Lambert
Content Writer
Boosting ancillary revenue is often a major focus for property managers and owners alike.

Especially given that the baseline forecast for rent growth is slightly lower this year than average (2.5% versus 2.9%), properties are increasingly looking for ways to raise their bottom line without compromising the quality of living for their residents. 

One often overlooked but significant opportunity lies in parking. If managed well, it’s a potential treasure trove for additional revenue. But that’s only if it’s done well. 

Parking tends to be one of the biggest thorns in the side of a property manager. Because traditional systems — like spreadsheets and rentable items — are not built to handle tenant parking efficiently, teams aren't able to reap the full benefits parking has to offer as an ancillary revenue source. As soon as a team makes the decision to invest in a proper parking management system, the benefits often more than pay for themselves.

In this guide, we will explore those benefits, touching on both the financial and operational upside of a solid parking management strategy.

We’ve combed the data from all of our clients to identify the exact numbers to prove that there truly is ROI in parking management systems like Parkade. 

Understanding parking management

Before we dive into the numbers, let’s first establish a baseline of what exactly parking management entails. As any property manager will tell you, it involves much more than just hanging a tag on a resident’s car and calling it a day.

The key components of a parking management system are:

  • A system of record to track parking assignments, lease lengths, vehicle details, and parking prices, ideally integrated with your PMS.
  • An enforcement strategy that ensures parking rules are clear and establishes consequences (typically fines or towing) when someone breaks them.
  • A method to pay for parking, whether it’s bundled in with rent (which we don’t recommend) or paid for in a separate system.
  • A self-serve system for residents and guests to book long or short-term parking. 
  • If there is a gate on the property, provisioning and deprovisioning of gate entry should also be considered in the parking management strategy. 

The old-school way of addressing these needs isn’t cutting it anymore. Many properties are still using manual processes, like an Excel spreadsheet, rentable items, or even a physical piece of paper to keep track of their parking. 

And far too often, properties are relying too heavily on staff members to handle parking matters that take up a significant amount of time, like enforcement or guest parking.

Moreover, there’s one point that just can’t be ignored: If you’re still using old-school parking management systems like spreadsheets and rentable items, you’re leaving money on the table. 

So the parking management we’re discussing here that delivers positive ROI is a technology-led solution that automates all aspects of parking operations, improves resident experience, and unlocks new revenue streams.

Setting the stage: Residents value good parking

Delivering on resident expectations should be a main priority for any multifamily property, and parking is one area of the resident experience that is especially critical to consider here. 

65% of property managers cite parking as a top concern among residents. Whether it’s for existing residents or prospective residents, providing a simple, reliable, and flexible parking solution has a direct impact on the success of your property. 

Part of this is due to reputation. Properties have reported a 44% increase in their reputation scores after fixing their parking problems. And this boost in a reputation score can trickle into several different areas, boosting not only the number of new residents, but also leading to more renewals from existing residents.

But we know you want the hard dollar amounts, so let’s talk more about some real-world outcomes that Parkade's parking management software delivers. 

So, what do the numbers say about the ROI of parking management software?

Long-term net parking revenue for stabilized buildings

Once properties implement a system to help them optimize pricing and management of long-term parking, they see immediate gains in their long-term parking revenue. The average 6-month increase in net long-term parking revenue for the cohort of 7 properties we sampled was 24%, translating into thousands of extra dollars. 

Long-term net parking revenue for lease-ups

Better parking management also empowers properties to far outperform their projected revenue from long-term parking when they’re in the lease-up phase. 

On average, properties from the cohort we sampled estimated that they would bring in $15,925 on average from long-term parking revenue per month. But thanks to Parkade helping them optimize their parking strategy, better enforce their parking rules, and keep a better record of who is parking where, the average revenue from long-term parking was $23,450 on average, which is a 47.3% increase from the estimates in their pro forma. 

Total net parking revenue for stabilized buildings

For buildings that are already at full occupancy, the average increase in parking revenue sits at 31% once they implement Parkade’s parking management solution. 

Revenue metrics for lease-ups

The best time to implement new parking management systems is at the inception of the building. Getting parking right from the beginning ensures that you are maximizing total parking revenue from day one, as well as establishing a positive reputation around parking. Many properties underestimate the revenue from long-term parking and may often leave out potential short-term parking revenue altogether. 

When a few properties we worked with during this phase were estimating parking revenue at the start of their lease-up, they estimated around $35,000 on average. But the results, since they decided to go with Parkade right from the start, blew those numbers out of the water. In reality, they were able to bring in closer to $58,000 on average, which is a 66% increase from the estimates.

Short-term parking: An opportunity

The boost in revenue continues to be apparent when you zoom out to look at short-term parking, too. Short-term guest parking can be one of the most underutilized revenue streams, and represents a huge opportunity for multi-family properties to tap into. However, it's historically been very difficult or impossible for properties to see this revenue without parking management software that automates the process.

Especially in popular areas, like city centers or near shopping malls and sporting arenas, there’s often a high demand for short-term parking. When properties put a system in place to monetize this guest parking, they can unlock hundreds or even thousands of extra dollars per month. 

Automating guest parking

Without a good system in place to manage parking, many properties often leave guest parking as a free-for-all (meaning they don’t make money from it), or if they do attempt to monetize guest parking, it turns into a massive beast to handle. 

Erica, a property manager at Thrive Properties, told us about her pre-Parkade experience with guest parking, preventing them from delivering on a key resident need: “There was no world where we were doing short-term parking by the hour or even by the day because there was just no way to manage that.”

If you have a complicated or inconvenient system for guests to reserve parking, especially one where they have to walk into the office during office hours, guests are often more likely to try to get away with not paying for parking. (And if you don’t have a great system to enforce parking, they may very well get away with it).

With the right parking system, you’re able to give guests a flexible, 24/7 solution, removing any previous barriers that may have caused them to break the rules out of convenience. 
Maximizing guest parking availability

Another way that manual parking management may stand in the way of effectively monetizing guest parking is the inability to accurately track how many spots you have available for guests to reserve in the first place. 

Taylor, the property manager at Strata and Venue, shared her experience of desperately needing more guest parking and discovering they had a full 50 more open spots than they thought. 

“We actually had way more spots that we could have used for guest parking, but we didn’t know that because of the way we were using our parking system. Not to mention, we wouldn’t have the system to leverage them without a Parkade.”

When your parking management system gives you an accurate, real-time view of available spots, you can leverage guest parking to its full capacity.

Utilizing idle parking spots

A reliable parking-management system also allows you to make the most use of every single spot available. With technology that uses smart inventory management, properties can release idle or unassigned parking spots into the system for short-term use. So spots that would have otherwise been sitting empty between leases can suddenly be leveraged as an extra revenue-generating spot in the meantime. 

Net revenue for short-term guest parking

When properties have a great system to implement paid guest parking, without putting too much strain on their staff, they immediately see a boost in revenue.

They’re able to turn an operation that was perhaps bringing in no money — or some revenue, perhaps at the expense of staff time —  into a significant revenue source with little-to-no staff involvement. 

On average, Parkade customers experience a 303% increase in their guest parking revenue after Parkade fees. And there were some properties that saw almost a 400% increase.

Opex (operational expenses) savings

When handled manually, parking management can steal hours from on-site property management teams every week. Between fielding requests or complaints from residents, tracking down parking records, walking the lot to enforce rules, handling guest parking, and manually inputting rentable items, parking can quickly balloon into one of the most time-consuming tasks for staff.

Parking management software can automate away a lot of the most tedious aspects. For example, Parkade gives residents self-service access to reserve and pay for parking (while allowing for any rule sets the property wants to enforce), provides hands-off enforcement support, and even automates gate access via the app so that teams don’t have to worry about distributing or replacing clickers. 

Properties have seen that the time teams no longer spend on parking leads to a direct decrease in operational expenses. As a result, they can redistribute those team members' time to more meaningful tasks.

On average, we’ve seen properties decrease their operational expenses by $60,000-$100,000 from savings on parking operations alone. This means that they were able to save what’s equal to a full-time employee’s salary. 

Annual NOI improvement

All of the revenue metrics mentioned up until this point have been after Parkade's fees. 

When you roll everything up together — both the increase in revenue (after fees) and the opex savings — investing in parking management software has an incredibly positive impact on annual Net Operating Income (NOI).

Whether teams are looking to calculate their property value, secure financing, make operational decisions, or pitch to investors, NOI is one of the most critical numbers to boost. 

By coming at NOI from both sides, in terms of opex savings and revenue generation, parking management technology is extremely low-hanging fruit when it comes to boosting NOI. 

At the Parkade properties we surveyed, teams saw anywhere from a $66,000 to $126,000 improvement to their net operating income from parking alone. 

While parking may not seem like it deserves to be the biggest priority for many properties, the numbers tell a different story. By investing in a proper parking solution, properties are able to significantly improve upon all of their business goals, whether it’s boosting revenue, streamlining operations, improving resident experience, or all of the above. 

About Parkade

Parkade is the #1 parking management software for multi-family buildings. With our resident-facing app and staff dashboard, parking runs itself. Your team will boost revenue, reduce time spent on parking, and improve experience for residents and guests, all without lifting a finger.

Explore our features below, built for communities just like yours.

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