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Getting Started

Everything you need to know about payments and billing.

How do I sign up for Parkade with an international phone number?

It's easy to use Parkade overseas, but you need to change the default phone number setting

I'm a property manager. How do I use Parkade to manage parking spots at my building?

Parkade can be used as a reservation system for assigned parking spots at your building. Read on to learn how!

November 23, 2021

Can this make EV charging easier?

Parkade makes it easy to mark which spots have EV chargers attached, which can make EV charging a lot easier for EV owners — and enable people who have an assigned parking spot with an EV charger to share the charger.

What if I can't park in the spot I rented?

On rare occasions, renters are unable to park in a spot they've rented. Here's what to do in the <1% of cases that happens.

September 6, 2022

Parkade just launched at my building. How do I use the app?

A beginner's guide to borrowing parking, or sharing your spot, with fellow tenants at your building.

Does my building need to be officially involved with Parkade?

Residents often wonder — can I download and start using this app, or do I need to go through my building management?

How do I rent out my parking spot(s)?

Using Parkade, anyone with an assigned long-term parking spot can make it available for others in their building to use

November 14, 2021

What is Parkade?

Parkade is an app that allows a closed group of people to share parking spots in a building.

Who uses Parkade?

Park is used in residential or corporate parking lots. Folks who have a spot can lend it, and folks who need a spot can rent one.

How do I download the app?

Park works with both iPhone and Android devices. Open this FAQ for the link, or click Download above.

How do I get my building to start using Parkade?

The easiest way to have your building start using Parkade is download the app, and create your building’s parking group.

November 14, 2021

Who do I contact about questions or problems?

‍For questions about the Park app or partnerships, just email hello@parkade.com or contact us above. Have an emergency, or want to report an incident? Email incident@parkade.com. ‍

How do I add or remove available times for people to book my spot?

If you know when your spot is available in advance, or if it's always available, you can proactively add available dates/times to your spot's calendar via the "Host" tab.

November 22, 2021

How do I cancel a reservation and what's the refund policy?

It's easy to cancel a reservation, whether it's a short one or a monthly reservation. After it's started though, it may not be cancelable.

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