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Reservations
How can I cancel a reservation / receive a refund?
It's easy to cancel a reservation, whether it's a short one or a monthly reservation. After it's started though, it may not be cancelable.
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Hosting your spot
How do I add or remove available times for people to book my spot?
If you know when your spot is available in advance, or if it's always available, you can proactively add available dates/times to your spot's calendar via the "Host" tab.
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Hosting your spot
How do I rent out my parking spot(s)?
Using Parkade, anyone with an assigned long-term parking spot can make it available for others in their building to use.
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Hosting your spot
What pricing options are available for my spot?
Parkade offers a myriad of pricing options. Read on for more details on the options available.
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Billing & payments
How do I set up my assigned/deeded spot on Parkade?
A quick walkthrough of how to set up your existing spot into Parkade, at buildings that use Parkade to manage all their parking.
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How do I assign someone a spot?
Learn how to use the Reservations page to assign someone a spot!
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How do I manage members of my parking lot/garage?
Learn what you can do with the Members page on the Web Dashboard!
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How do I monitor rentals or reservations in my parking lot/garage?
Learn how to use the Web Dashboard to see who has been making reservations at your lot!
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How do I manage the spots within my parking lot/garage?
Learn how to create and manage the spots in the Web Dashboard!
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Reporting problems
How does our building staff (or security vendor) use Parkade to do parking enforcement?
Learn how to use the Parkade mobile app to do parking enforcement
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